So Why Implement Our System For Your Business?
The food service sector is a crowded space, and as a business owner or manager, you need to find new ways to increase and maximise revenue potential. With that in mind, here are some reasons why implementing our online ordering system would make sense for your business.
1. Reach Customers Where They Are
With the constant improvements in technology, the internet has become increasingly accessible to citizens of all walks of life. Whether at the office, on a break, stuck in traffic, or riding the taxi, virtually anyone can be found browsing an internet service on their computer or mobile device.
2. It's Faster & Easier To Order
Virtually anyone with an internet enabled mobile device or computer can place an online order. There's no need to wait to walk into the store and reach the front of the line before placing an order. In a nutshell, your customers will choose to order food online because it’s literally at their fingertips.
3. Reduce Frustrations & Increase Order Accuracy
Besides the fact that phone lines often become busy during peak times - leading to missed customer orders - one of the biggest issues with the phone ordering method is that misunderstandings can happen quite easily. Usually due to the noise, either in the restaurant or on the other end of the line, all it takes is one simple mistake to compromise an order and frustrate a customer. With online ordering, all preferences are specified directly by the customer, so there is no room for confusions or misunderstandings.
4. It's Available To Your Customers 24/7
Your restaurant may close, but your online ordering system does not. This gives your clients the flexibility to place the orders whenever it’s most convenient for them, even if that happens outside your business hours. Customers may use it to avoid the long lunch-hour lines, and choose to schedule a preferred pickup or delivery time within your opening hours. And so with online ordering you may just find that when you open, you already have a list of orders waiting to be reviewed and actioned - which is always good for business.
So with that knoledge, you can rest easy knowing that your business is working for you, even as you sleep.